Materiality and sustainability objectives
A materiality assessment involving stakeholders from inside and outside Conscia has established an overview of the company’s most material aspects related to the four areas of the UN Global Compact. Thus, Conscia’s sustainability focus areas are:
- Data security and privacy
- Climate & environmental impact
- Hardware life cycling
- Business integrity
- Green IT
- Employee training & development
In addition, Conscia has identified the following areas where the company needs to perform well to support the business strategy and meet stakeholder expectations: Socially responsible operations, diversity, working conditions as well as student programs & knowledge sharing.
Conscia has defined the following sustainability objectives based on our materiality assessment:
- Environmental responsibility: Committing to keep reducing our environmental footprint as a company, while at the same time helping our customers reduce their environmental footprint through green and sustainable IT solutions.
- Social engagement: Investing in diverse IT talent and education to unfold digital capabilities, while applying our expert knowledge and competencies for the benefit of the community and society at large.
- Governance: Ensuring that the company’s business decisions are based on good corporate governance live up to our ESG commitments.
Conscia is committed to reducing its climate impact and has implemented procedures and initiatives to reduce the company’s greenhouse gas (GHG) emissions and resource consumption. Daily operations are monitored and regularly updated to utilize modern power-saving infrastructures both in terms of energy consumption and energy sourcing. The biggest contribution to GHG savings is through the customers’ solution and service choices. Conscia seeks to advise customers on green and sustainable solutions, allowing them to also reduce their climate footprint.
On energy-specific efforts, Conscia has established an electronic device shut down policy, a guide on how to ensure energy-efficient appliances, and energy-saving lighting.
In 2020/21, our CO2 emissions for scope 1 and scope 2 were 786 and 970 metric tons, respectively, covering Conscia headquarters and all subsidiaries.
Electronic equipment is of special concern to Conscia, and appropriate policies for the handling of electronic waste and take-back schemes are in place. A digital waste guide is included in the awareness training for all employees and new hires.
Conscia is exposed to certain environmental risks, primarily related to the use, reuse, and disposal of IT equipment in the value chain. We are collaborating closely with our main supplier to facilitate that our customers use the Cisco Takeback and Reuse Program. This makes it simple, secure, and sustainable to return end-of-use gear, no matter where the equipment is located or what fabrication. This supports Conscia’s vision of a circular economy.
Conscia denunciates all use of child labor, human trafficking, or any other form of forced or compulsory labor. Conscia wishes to be a positive influence in society, both with own employees and by the way the company’s solutions affect societies in which they are applied.
Conscia is focused on health and job satisfaction and ensures that a safe working environment is in place. There is ongoing dialogue with employees to always understand how the working environment can be improved.
In 2020/21 we reached an average employee Net Promoter Score (eNPS) of 61,
which is considered top 10% in the industry.
Conscia invests in IT talent and education to unfold digital capabilities. The company has engagements with schools and universities to develop digital skills throughout society and across businesses. Different student programs are established to match local needs and engagements.
As Conscia primarily works with leading global and recognized players in the industry, the risks related to labor rights are limited. The main social risk for Conscia is the lack of access to IT competencies. Therefore, it is important that Conscia continues to attract, retain and develop skilled employees, and thus, Conscia has initiated several activities to strengthen employer branding, employee experience and not least constant development of skills and competencies in the organization.