Service excellence throughout the Lifecycle
To ensure service excellence, we deploy a unique Lifecycle approach to services that defines the requisite activities at each phase of the network lifecycle.
When deploying our Lifecycle Services approach, our experienced consultants join forces with our customers to determine a coordinated sequence of activities. This ensures an optimum deployment and operation of technologies as well as an enhanced performance.
- 1 – PREPARE
- 2 – DESIGN
- 3 – IMPLEMENT
- 4 – OPERATE
- 5 – OPTIMISE
Inspire, Discover and Align: Trends, new technologies, and best practices set the starting point when we inspire customers to archive new business outcomes. We analyse the customer’s current situation and discover opportunities for improvements and goals. We secure alignment between the desired requirements and the scope of the project.
- Requirement specification
- Statement of work
Architectural and detailed design: Based on our well-proven project methodology we create the ideal architectural design and an optimal detailed design, that meets the customers functional and business requirements.
- Architectural Design
- Detailed Design
We bring the solution live by installing it, integrating it into the existing environment and teaching people to use it in the best possible way.
When the solution is implemented, we help make sure it runs and performs every day.
- Monitoring Services
- Incident & Problem
- Change & Release
- Backup & Restore
- Service Management
The solution needs to be kept up to date, it should be continuously expanded with new users and new functionality, and it should be kept ready for contract renewal.
- Proactive Business Critical Services
- Business outcomes
- Management reviews
Secure immediate access to highly qualified help in case of incidents and support the preparation of a long-term plan for managing network devices.
A coordinated sequence of activities in deploying and operating technologies and optimizing their performance.
Simple, Flexible, and Scalable Services that support your legacy infrastructure.
Utilise cloud technologies for optimal and efficient business operations.
Our award-winning and unique Service Delivery Platform, CNS (Conscia Network Services).