Conscia – Cisco Life Cycle Advisor
Conscia is very strong on optimizing the Customer Experience via LifeCycle Management.
Watch this video where Martin Høyer, Director Delivery & Services, Conscia, talks about how Conscia accelerates the opportunities that companies can obtain via a lifecycle strategy.
- 1 – PREPARE
- 2 – DESIGN
- 3 – IMPLEMENT
- 4 – OPERATE
- 5 – OPTIMISE
Inspire, Discover and Align: Trends, new technologies, and best practices set the starting point when we inspire customers to archive new business outcomes. We analyse the customer’s current situation and discover opportunities for improvements and goals. We secure alignment between the desired requirements and the scope of the project.
- Requirement specification
- Statement of work
Architectural and detailed design: Based on our well-proven project methodology we create the ideal architectural design and an optimal detailed design, that meets the customers functional and business requirements.
- Architectural Design
- Detailed Design
We bring the solution live by installing it, integrating it into the existing environment and teaching people to use it in the best possible way.
When the solution is implemented, we help make sure it runs and performs every day.
- Monitoring Services
- Incident & Problem
- Change & Release
- Backup & Restore
- Service Management
The solution needs to be kept up to date, it should be continuously expanded with new users and new functionality, and it should be kept ready for contract renewal.
- Proactive Business Critical Services
- Business outcomes
- Management reviews