{"id":4510,"date":"2024-01-17T14:25:00","date_gmt":"2024-01-17T14:25:00","guid":{"rendered":"https:\/\/conscia.com\/uk\/?post_type=cases&#038;p=4510"},"modified":"2026-09-03T15:27:51","modified_gmt":"2026-09-03T14:27:51","slug":"coloplast-spotlights-infrastructure-and-levels-up-on-security","status":"publish","type":"cases","link":"https:\/\/conscia.com\/uk\/cases\/coloplast-spotlights-infrastructure-and-levels-up-on-security\/","title":{"rendered":"Coloplast spotlights infrastructure and levels up on security"},"content":{"rendered":"\n<p class=\" wp-block-paragraph\"><em>With increased utilization of existing solutions and the implementation of new technology, Coloplast has invested heavily in its network security. The goal is more transparency and control, allowing a faster response to threats and incidents.<\/em><\/p>\n\n\n\n<p class=\" wp-block-paragraph\">Mike Twigg, Senior Director of Global IT Operations &amp; Support in <a href=\"https:\/\/www.coloplast.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Coloplast<\/a>, describes it as a defining moment for Danish businesses when Maersk was the target of a comprehensive cyberattack in the summer of 2017. An attack that subsequently was estimated to have cost Maersk approximately DKK 1.5 bn. Prior to the Maersk attack, Mike Twigg recalls that it could be challenging to get your own management to relate to a security risk and, therefore, get the funding needed. But that changed overnight. If Maersk could be targeted, then anyone could.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cIt was a wakeup call, and we instantly knew that we had to strengthen security,\u201d<\/em> says Mike Twigg. He explains that even though Coloplast had implemented security solutions that protected users against attacks from hackers, their security model was, overall, characterized by the use of security products from several different providers.<\/p>\n\n\n\n<section id=\"block_acf-block-6a9983e72ee29\" class=\"quote  quote--is-style-primary\">\n\t<div class=\"quote__quote\">\n\t\t\n\n<p class=\"has-heading-xxs-font-size wp-block-paragraph\"><em>Our aim was \u2013 and is \u2013 to shine a light on our infrastructure so that we can act swiftly and effectively on threats and incidents. That is why we invested further in next-generation firewalls and optimized our analysis and response capabilities, among other things. This was step one.<\/em><\/p>\n\n\n\t<\/div>\n\t\t\t<div class=\"quote__contact-wrapper\">\n\t\t\t\t\t\t<div class=\"quote__contact select\">\n\t\t\t\t<p class=\"quote__contact-name\">\n\t\t\t\t\tMike Twigg\t\t\t\t<\/p>\n\t\t\t\t<p class=\"quote__contact-title\">\n\t\t\t\t\tSenior Director of Global IT Operations &#038; Support in Coloplast\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cThe challenge was that our security solutions didn\u2019t provide us with the combined overview of the components in our infrastructure. In addition, all our security solutions were reactive. They were able to tell us what had happened, but not what was happening right now or give us a warning if something needed our attention.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading  wp-block-paragraph\" id=\"h-let-there-be-light\">Let there be light<\/h2>\n\n\n\n<p class=\" wp-block-paragraph\">Mike Twigg explains that in the months following the Maersk attack, he received plenty of phone calls from security vendors that wanted to sell him new security solutions \u2013 one more ground-breaking than the next.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cBut I didn\u2019t need AI, Big Data, or any fancy cloud technology. I simply wanted to increase the transparency in our infrastructure, so we could see what was going on,\u201d<\/em> he says and explains that he usually employs the metaphor of a long dark hallway when describing Coloplast\u2019s previous network monitoring setup. They were left in the dark, and that is not a good feeling to have when the next threat may be hiding around the corner.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cOur aim was \u2013 and is \u2013 to shine a light on our infrastructure so that we can act swiftly and effectively on threats and incidents. That is why we invested further in next-generation firewalls and optimized our analysis and response capabilities, among other things. This was step one,\u201d<\/em> says Mike Twigg.<\/p>\n\n\n\n<h3 class=\"wp-block-heading  wp-block-paragraph\" id=\"h-soc-and-better-system-utilization\">SOC and better system utilization<\/h3>\n\n\n\n<p class=\" wp-block-paragraph\">The next step was to create Coloplast\u2019s own SOC unit \u2013 operating in Poland. Unlike previously, when security resources were not always available for incident management, Coloplast now has a fixed team ready to act when a critical situation arises. With Coloplast\u2019s global presence in mind, it has been a priority for Mike Twigg to define a fixed incident response practice that the SOC unit has been trained in so that all business units are protected to the same standards.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\">As part of Coloplast\u2019s focus on increasing the security level, they also made sure that their existing <a href=\"https:\/\/conscia.com\/uk\/offerings\/cybersecurity\/\" target=\"_blank\" rel=\"noreferrer noopener\">security solutions<\/a> from Cisco and Microsoft, among others, were implemented and used fully. Previously, certain security features were, for instance, rolled out to some employees while other groups of employees had a different security profile. Today, the profile is, more or less, the same for all employee types around the world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  wp-block-paragraph\" id=\"h-closer-collaboration-in-the-security-department\">Closer collaboration in the security department<\/h2>\n\n\n\n<p class=\" wp-block-paragraph\">Implementing new security products has had the positive side effect of the individual teams in Coloplast\u2019s security department now working together more closely.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cPreviously, our network department could, for instance, change something in a setting without it influencing our customers. That\u2019s no longer possible. Now all changes influence our general security setup, forcing our teams to coordinate what they do. Security has become the glue between network, server, and client departments,\u201d<\/em> says Mike Twigg.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\">He explains that Coloplast has gone from having a multi-vendor approach to a single-vendor one. They do have four vendors when it comes to security, but this must be compared with other companies of Coloplast\u2019s size that can have up to 50 different security vendors.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cOur supplier strategy makes it easier to operate with a small internal team made up of a few specialists with wide knowledge within limited areas and technologies. In addition to this, we experience a closer collaboration with the security suppliers that we have chosen. In this connection, we have used Conscia as security advisors throughout. They have helped us determine which security tools were needed and have also aided in implementing them and getting the best possible utilization. Conscia has become an important part of our security work \u2013 especially when it comes to Cisco technology,\u201d<\/em> says Mike Twigg and closes:<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><em>\u201cIn my team, we have a highly knowledgeable and skilled Cisco technician. It really helps him \u2013 and us \u2013 that he has access to Concia\u2019s experts. They are at his skill level and can help discuss, for instance, future focus areas.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading  wp-block-paragraph\" id=\"h-about-coloplast\">About Coloplast<\/h2>\n\n\n\n<p class=\" wp-block-paragraph\">Coloplast is a listed Danish company that markets and sells nursing supplies. Coloplast is a global company with more than 14,500 employees.<\/p>\n\n\n\n<p class=\" wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Coloplast has invested heavily in its network security. The goal is more transparency and control, allowing a faster response to threats and incidents.<\/p>\n","protected":false},"featured_media":4511,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"global_solutions":[7,6],"global_partners":[],"global_industries":[3],"global_business_outcome":[],"global_types":[],"class_list":["post-4510","cases","type-cases","status-publish","has-post-thumbnail","hentry","global_solutions-networking","global_solutions-security","global_industries-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Coloplast spotlights infrastructure and levels up on security - Conscia UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conscia.com\/uk\/cases\/coloplast-spotlights-infrastructure-and-levels-up-on-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Coloplast spotlights infrastructure and levels up on security\" \/>\n<meta property=\"og:description\" content=\"Coloplast has invested heavily in its network security. 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