{"id":63,"date":"2023-02-07T00:00:00","date_gmt":"2023-02-07T00:00:00","guid":{"rendered":"https:\/\/conscia.com\/uk\/?p=63"},"modified":"2025-07-14T09:50:26","modified_gmt":"2025-07-14T09:50:26","slug":"improving-staff-password-habits-a-resolution-worth-sticking-with","status":"publish","type":"post","link":"https:\/\/conscia.com\/uk\/blog\/improving-staff-password-habits-a-resolution-worth-sticking-with\/","title":{"rendered":"Improving staff password habits \u2013 a resolution worth sticking with"},"content":{"rendered":"\n\n\n

As we move into February, many of our New Year\u2019s resolutions are already a distant memory: the diet will start again next Monday; you\u2019ll try the exercise regime again in summer. There\u2019s no denying that old habits are hard to break, and password habits are rarely top of the list when it comes to the things we would like to change \u2013 but they should be.<\/p>\n\n\n\n

Data protection is a growing concern for many organisations, and customers and clients today understandably expect diligence from those responsible for ensuring that their personal details remain private. However, despite a great deal of investment in recent years into improving GDPR and data security policies at the top, the reality remains that it is often simple password practices that are the chink in the armour of many large organisations.<\/p>\n\n\n\n

Several of the high-profile data leaks in recent years have been traced back to members\u2019 poor password choices \u2013 at the height of the first lockdown, with millions of people turning to remote working, 500,000 Zoom login credentials were found to be up for sale on the dark web due to hackers successfully obtaining weak passwords. 1<\/sup>Also in April 2020, over 300,000 Nintendo customers with weak or reused passwords were subject to a data breach that enabled hackers to access their gaming accounts as well as any linked PayPal accounts.2<\/sup> Ultimately, the security of these multi-national organisations was only as strong as their members\u2019 passwords.<\/p>\n\n\n\n

Why do passwords pose problems?<\/p>\n\n\n\n

You might think that the days of people using \u2018password\u2019 as their password are long gone \u2013 but unfortunately it seems not. NordPass\u2019 2022 review of the most commonly used passwords3<\/sup> had \u2018password\u2019 at the top spot (up three places from the NCSC\u2019s 2019 survey4<\/sup> ), while \u2018123456\u2019 was close behind in second place. Football teams also feature prominently (Liverpool is the favourite, in case you were wondering), as do fictional characters (Superman is currently winning in that category). With hundreds of thousands of people all using these common password phrases or features, they can often be easily guessed by hacking software.<\/p>\n\n\n\n

That said, using overly complex passwords can also be problematic. Many organisations now insist on a password of at least eight characters, including letters (upper and lower case), numbers, and special characters. A random combination of letters, numbers, and special characters may be difficult for hackers to guess, but is equally difficult for staff to remember. They are therefore more likely to resort to writing down or storing passwords externally, which risks login details being viewed or stolen by individuals outside of the organisation. Alternatively, rather than learning multiple complex passwords, staff repeat passwords across different systems, and adapt variations of old passwords to fit the new complexity criteria. For someone who has managed to access your old personal email account from 2012 using the password \u2018Superman1\u2019, it isn\u2019t a huge leap to guess that your current work email is \u2018Superman3!\u2019, or something similar.<\/p>\n\n\n\n

It is easy to see how staff that work in busy environments, with multiple logins for personal and professional devices, simply become overwhelmed with passwords to remember. This then leads to poor password choices. In the cases of Zoom and Nintendo, companies were left vulnerable, and customers left out of pocket. If these breaches were to occur in large organisations that hold more sensitive personal data, such as in the healthcare or education sectors, the repercussions and reputational damage could be even greater.<\/p>\n\n\n\n

What makes a strong password strong?<\/p>\n\n\n\n

The NCSC advises the use of the \u2018three random words\u2019 technique when creating new passwords.5<\/sup> Using three random words enables staff to meet minimum password length requirements and makes the resulting phrase easy to remember whilst also difficult to guess. An infinite combination of words is possible, yet the use of words \u2013 rather than a random string of letters and numbers \u2013 is more memorable.6<\/sup><\/p>\n\n\n\n

Passwords should also be completely unique for each login, and staff should be encouraged not to reuse passwords for difference apps or accounts. The \u2018three random words\u2019 technique also helps with this \u2013 passwords are easily generated and staff are not left struggling to come up with unique password ideas.<\/p>\n\n\n\n

The use of password managers can also be of great benefit to users struggling to memorise dozens of passwords, regardless of their complexity. Most modern web browsers come with a basic level of this functionality, but more specialised and fully-featured standalone options are available at a range of price points. Just remember that, if the manager offers cloud storage for your passwords, a data breach on the part of the password manager could leave all of your passwords vulnerable, as users of LastPass discovered last year.7<\/sup><\/p>\n\n\n\n

How to change staff password habits for good<\/p>\n\n\n\n

Old habits are hard to change, but changing password habits doesn\u2019t have to be. As with all resolutions, the best results are achieved through education and support.<\/p>\n\n\n\n

Educating staff is key. Help staff to understand the pitfalls of their old password habits, but also give them the tools they need to improve them. The \u2018three random words\u2019 technique is a simple process that all staff can follow, and encouraging them to use it will ensure that passwords strike the right balance between memorable and random. If staff understand what makes a better password, they will be more likely to make better choices.<\/p>\n\n\n\n

Encourage staff to review passwords regularly. Security software can prompt regular password changes, and password management software can ensure that the same passwords are not being repeated, or that staff are not falling back into using predictable patterns.<\/p>\n\n\n\n

Even when we know what we need to do, long-term changes require support. ITGL helps organisations across the UK to ensure that their cybersecurity is as rigorous as it can be. If you have any questions about how to implement better password practices among your staff, or would like advice on how to strengthen your cybersecurity across your organisation, then talk to us at security@itgl.com<\/a>. <\/p>\n\n\n\n

\n\t\"\"\t
\n\t\t\n\t\t\t

Andy Le Grice<\/p>\n\t\t\t\t\t\t\t

Security Practice Lead<\/p>\n\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

As February rolls in, many New Year\u2019s resolutions have faded\u2014but your password habits shouldn\u2019t be among them. Weak, reused, or predictable passwords remain one of the easiest ways for attackers to breach even the most well-funded organisations. High-profile data leaks often trace back to poor password hygiene, with choices like \u201cpassword\u201d and \u201c123456\u201d still topping the charts. At ITGL, we advocate for smarter, safer practices\u2014like using three random words, employing password managers, and educating staff on security best practices. Passwords are your first line of defence\u2014make them count.<\/p>\n","protected":false},"author":2,"featured_media":64,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"global_solutions":[],"global_partners":[],"global_industries":[],"global_business_outcome":[],"global_types":[],"class_list":["post-63","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"\nImproving staff password habits \u2013 a resolution worth sticking with - Conscia UK<\/title>\n<meta name=\"description\" content=\"Weak password habits still pose major cybersecurity risks for organisations. 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