Managed services & support

Sleep well knowing your systems are protected 24/7 – with experts proactively managing risks

The need for service

Networks are growing more complex, and the demands placed on them increase every day. A reliable infrastructure isn’t just about staying connected – it’s what enables people to do their jobs effectively. When IT teams are stuck in constant problem-solving mode, they lose the time and space to focus on what really matters: supporting their people and driving their business forward. That’s where managed services come in – bringing stability, expertise, and breathing room to help organisations thrive.

At Conscia, we believe service is the foundation of true partnership. We don’t simply wrap a service around the technology you buy, and wait for something to go wrong. Instead, we design services around the outcomes you want to achieve – thinking proactively about how we can help you get there. We don’t offer bronze, silver, or gold tiers. We offer choice. Whether you want to manage your infrastructure in-house with expert support on demand, share responsibility with us, or fully hand over day-to-day operations, our services flex to fit your needs. With clear service descriptions and predictable pricing, we take the guesswork out of managed services – so you can focus on delivering real value.

What we offer

Managed service

Conscia takes full responsibility for managing, monitoring, and maintaining specific systems or processes under a service-level agreement (SLA).

Managed support

Conscia takes ongoing shared responsibility for a client’s solution through maintenance and issue resolution under agreed service levels, ensuring reliable performance and minimising downtime.

Professional services

You take responsibility for solution management whilst we remain on hand to assist. A prepaid fund that provides expertise to fill the gaps when you need it most.

Get in touch to find out more