Sustainable IT Infrastructure

Innovating for a sustainable IT infrastructure

Our business is rooted in our values, one of which is to “Embrace Sustainable Change.” By this, we mean we:

are conscious of our responsibility to use our influence to change the world for the better.
encourage sustainability from the beginning of a project all the way to the finish line.
inspire each other to lead the way and embrace change.

Conscia's Value Statements — Conscia’s values: Inspire Trust, Deliver on Promise, Commit to Collaborate, Learn for Life, Embrace Sustainable Change

Sustainability and IT

Through digitalization, cloud solutions, and Internet of Things, the IT industry possesses the ability to globally revolutionize the way business is conducted, and resources are allocated. By providing digital solutions and services, Conscia contributes to a solid and reliable digital foundation for society.

Conscia wants to be a part of this business revolution as we provide cybersecurity and managed services for mission-critical IT infrastructure aimed at contributing to a solid and reliable digital foundation for society, allowing our customers to safely focus their efforts on creating value for society, customers, employees, and other stakeholders.

Read our ESG report 2024 here (PDF)

Materiality and sustainability objectives

Conscia’s first double materiality assessment was conducted in 2024 to identify the most important sustainability topics to address in our journey forward. Nine topics were deemed material for Conscia:

GHG emissions
Circularity and product lifecycle management
Employee working conditions, incl. talent attraction & retention
Employee health and well-being
Employee diversity, equity, and inclusion
Employee training and development, incl. certifications
Business ethics, incl. anti-corruption, –bribery, and -trust
Data privacy, incl. AI
Responsible supply chain management and value chain workers

These findings will shape Conscia’s sustainability goals, targets, and commitments for the upcoming years.

Sustainability objectives

Conscia remains committed to advancing its ESG performance in three core areas:

Environmental Responsibility: Continuously reducing our environmental impact and supporting customers in minimizing theirs through sustainable IT solutions.
Social Engagement: Investing in diverse IT talent and education to expand digital skills, applying our expertise to benefit broader society.
Governance: Ensuring that our business decisions align with good governance practices and uphold our ESG commitments.

Environmental responsibility

As a dedicated IT infrastructure player specializing in network, cybersecurity, and cloud services, Conscia’s primary environmental impact arises from our value chain, rather than from direct operations. As we do not manufacture any physical products, the most significant source of greenhouse gas (GHG) emissions in our own operations (Scope 1) is company-owned vehicles. Scope 2 emissions are from electricity consumption and heating of our offices. Scope 3 emissions mainly derive from the manufacturing of hardware and customers’ daily use of the products we sell.

Guided by our double materiality assessment, we are committed to minimizing our greenhouse gas (GHG) emissions, advancing product lifecycle management, and integrating circularity into our processes.

In 2023/24, our CO₂ emissions for scope 1 and scope 2 amounted to 693 (924 in 2022/23) and 1086 (1121 in 2022/23) metric tons of CO₂e, respectively, covering Conscia headquarters and all subsidiaries. Within Scope 3, CO₂e emissions amounted to 85533 metric tons, with products sold as the main category accounting for 62% of our Scope 3 emissions.

The responsible sourcing and disposal of electronic equipment is of special concern to Conscia, and appropriate policies for the handling of electronic waste and take-back schemes are in place. We are collaborating closely with our main supplier to facilitate that our customers use the Cisco Takeback and Reuse Program. This makes it simple, secure, and sustainable to return end-of-use gear, no matter where the equipment is located or who the manufacturer is. This supports Conscia’s vision of a circular economy.

Social engagement

Our success depends on our employees being trusted advisors to our customers. Thus, it is key for Conscia to attract the best people in the industry and keep them at the forefront of digital innovation through development and networking. Our social responsibility efforts encompass employee well-being, talent development, and the cultivation of a diverse, inclusive work culture. Sharing our expert knowledge and competencies with customers will also benefit the community and society at large.

In 2023/24 we reached an average employee Net Promoter Score (eNPS) of 57,
which is considered top 10% in the industry.

Conscia invests in IT talent and education to unfold digital capabilities. The company has engagements with schools and universities to develop digital skills throughout society and across businesses. Different student programs are established to match local needs and engagements.

Governance

Our commitment to good corporate governance is a prerequisite for being a valued partner to our customers and a trusted actor in society. We focus our governance practices on maintaining ethical business conduct in all the countries in which we operate with a high focus on data privacy and cybersecurity. Our commitment to responsible business practices is a critical component of our ESG ambitions in order to continue to be a trusted partner to our customers and a trusted actor in society.

Conscia has established a governance and corporate compliance program covering anti-bribery, competition, data protection, and trade sanctions.

In 2023/24, no corruption, human rights or any anti-bribery incidents were registered.

Conscious of our responsibility to use our influence to change the world for the better