Regardless of whether you are informed separately about specific processing of your information, you can always contact us via the contact information below if you have questions about our processing of your personal information or if you want to exercise your rights as a data subject.
We are bound by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”) even in cases where we process personal data of individuals who are permanently residing outside Denmark.
To some extent, we may also be bound by national legislation of other countries.
We are the data controller – How to contact us?
Being an international organization with legal entities in several countries, the entity responsible for processing your personal data depends on which entity you are working with. The Conscia entity you contact or is related to as a contact person is the controller for the processing of the personal information (from now on also referred to as “we,” “us” or Conscia Group). You can reach us at the following addresses:
Conscia Danmark A/S
Kirkebjerg Parkvej 9, 2. Sal
Phone: +45 70207780
For inquiries, our opening hours are Monday – Friday from 8.00 – 16.00.
Data Protection Officer, point of contact
Our Data Protection Officer is your point of contact for all matters relating to data protection. Please direct your inquiries to: [email protected]
If you wish to exercise your rights, please contact our DPO directly. For more information about your rights, please see the section: ‘Your rights as data subject’ below.
Purposes and legal basis for the processing of personal data
We process your personal information to handle and process your inquiry or complete the customer relationship in relation to which your information is registered.
The processing of your personal data is based on GDPR Article 6 (1) (f). The legitimate interests we pursue are the handling of your inquiry, follow-up and general customer service as well as the execution of customer contracts.
Recipients or categories of recipients of your personal information
In order to process your inquiry, it may be necessary to pass on your information to a company associated with Conscia Group, i.e. members of Conscia Group (See table with local, legal entities above).
If it is relevant to the processing of your inquiry, we can also pass on your information to partners, i.e. authorized dealers as well as subcontractors.
We only store your information for as long as it is relevant, or if there are specific legal reasons, and/or a legal requirement that stipulates a longer storage period like:
There are statutory retention requirements (accounting or financial requirements).
The data are still required to assert and exercise legal claims or to defend against legal claims, e.g., due to technological and forensic reasons.
Requirements to defend against attacks on our web servers and to track them.
The deletion would be contrary to the legitimate interests of the data subjects.
Another exception according to Art. 17 Para. 3 GDPR applies.
We keep the documentation for your consent and/or revoke of consent for up to two years after the consent was last used or revoked.
Your rights as data subject
Under the GDPR, you have several rights in relation to our processing of information about you. You can read more about your rights in the Danish Data Protection Agency’s guide on the rights of data subjects
If you want to exercise any of your rights, please contact us. Our contact information is provided above.
Your rights include the following:
Right of access by the data subject You have the right to access the personal data we process about you and a number of additional information.
Right to rectification You have the right to obtain rectification of inaccurate personal data concerning you.
Right to erasure In very special cases, you have the right to have information about you deleted before the time of our general deletion occurs.
Right to restriction of processing In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information – apart from storage – with your consent, or for the purpose for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the EU or for a Member State.
Right to object In certain cases, you have the right to object to our otherwise lawful processing of your personal data.
Right to lodge a complaint with a supervisory authority You also have the right to lodge a complaint with a supervisory authority or another competent data protection authority about our processing of your data. This can, for example, be the data protection authority in your country of residence.