Our Network Operations Center (NOC) monitors complex networks, detects faults, and solves problems immediately.

NOC: The Key to Managed Network Services

Conscia offers Managed Network Services from our state-of-the-art Network Operations Center (NOC). Our team of highly qualified engineers remotely and securely monitors large and complex customer networks. This proactive approach ensures we identify and address potential issues before they impact your business operations.

Our Managed Network Services stand out due to our unique collaboration with specialized customer teams. We offer a range of support levels tailored to your needs. Our services include:

• 24×7 security monitoring.
• Hybrid management models with shared responsibilities.
• Complete outsourcing of your network management.

All our 24×7 customer teams hold Cisco Certified Network Professional (CCNP) or equivalent certifications, ensuring top-notch expertise and reliability.

Detecting Crucial Disruptions

The NOC swiftly detects and addresses crucial disruptions in your network. Our engineers use advanced monitoring tools to diagnose problems and often resolve them remotely. This approach minimizes downtime and keeps your network operational and secure.

When immediate resolution isn’t possible, our team implements effective workarounds to maintain business continuity. This proactive problem-solving capability is a cornerstone of our Managed Network Services. You can trust that your network is in capable hands.

Change Management

Our NOC services extend beyond monitoring. We perform comprehensive change management at your request through a well-defined Request for Change (RFC) procedure. This meticulous approach minimizes risks and ensures seamless integration of changes into your network.

We also maintain an accurate and up-to-date inventory of your network assets in a Configuration Management Database (CMDB). This database tracks all network components and related documentation, facilitating efficient management and troubleshooting. Our commitment to meticulous documentation ensures all changes or updates are thoroughly recorded, providing a clear view of your network infrastructure.

By partnering with Conscia, you gain access to a robust and reliable Managed Network Services solution. Our NOC services enhance your operational efficiency and security. We adapt to your unique needs, providing the flexibility and expertise required to manage modern, complex network environments.