Our experienced consultants collaborate with our customers throughout a solution’s entire lifecycle

A good strategy works today and prepares you for tomorrow

IT infrastructures and solutions are inherently a reflection of the present, but their success should really be measured on their ability to evolve into the future.

A common mistake is to build the right solution now without regard for the rapidly unfolding possibilities of IT solutions. To secure the long-term value of an IT solution, it is vital to plan for coming technologies and opportunities from the start. It is called lifecycle management, and it means you have a plan for the different phases in a networks lifecycle, so next-generation technology can be fluently implemented and adopted by users when the time comes.

We offer our customers expert collaboration and consultation throughout the entire lifecycle, based on our lifecycle management framework of phases and coordinated activities.

System design

Every business and industry have different requirements and expectations, and every existing environment is the result of years-long development and adaptation. Therefore, designing a new and long-term system rests on a multidimensional analysis of the existing system and future requirements.

During this important first phase, we partner with the customer to analyse the current situation and define wishes, goals, and opportunities for improvement to ensure alignment between the desired requirements and the project scope. Once this is in place, we can create the ideal architectural and detailed designs that meet functional and business needs.

Implementation

We bring the solution to life in the implementation phase by installing the hardware and software of choice to match the requirements and goals. We also ensure that the proper licenses are in place and integrated. Once implemented, we undertake thorough system performance tests and offer employee training to ensure smooth and positive adoption of the new solution.

Service, support, and operations

We aim for a long-term strategic relationship with our customers and don’t walk out on them after delivery. When a solution is implemented, we ensure it runs and performs as expected.

We also offer education and training, and see it as an important element of a succesfull roll-out. We make sure our customers get all the knowledge and human resources needed. Still, we often see the newly trained staff lack the experience to operate a newly implemented solution successfully.

Conscia therefore offers different levels of service and support, ranging from basic service & support, to consulting-as-a-service, to a complete operational management (NOC) setup, where Conscia takes full responsibility for the operation and optimising of the customer’s ICT environment.

This saves our customers from hiring additional highly qualified staff and allows them to let their current skilled internal resources solve other internal challenges.

Conscia Network Services – your strongest asset

In larger networks with hundreds, even thousands, of network units, asset management and administration of serial numbers are very comprehensive tasks. To make it easier for our customers, a natural part of Conscia Network Services is the management of product lifecycles and access to our award-winning, unique service portal.

Conscia Service Portal is our online asset management platform. Automation and scanning of the network provide our customers with a complete overview of all units in their network, each registered by serial number, service level, address details, end-of-X, PSIRT announcements, and other relevant information for lifecycle management. The portal can also easily be set up to report incidents in the network to Conscia.

Conscia Service Portal gives our customer complete control of their network and the ability to look into the future, making it an excellent tool for budget planning and avoiding inconvenient and expensive surprises.

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Networking solutions

Network is the basis of everything we do, and a well-designed network is the basis for a stable and predictable operating environment.

Read more about some of the areas and technologies we work with in our network solutions.

More about our networking solutions

Managed Network Services

Companies increasingly depend on their ICT infrastructure, making an 24/7 Service an absolute requirement. In the event of a fault, it is important to trace and resolve it as quickly as possible.

Conscia has an extensive Network Operations Center (NOC) where qualified engineers monitor large and complex company networks. The NOC uses various systems to manage networks remotely and extremely securely.

Companies increasingly depend on their ICT infrastructure, making an 24/7 Service an absolute requirement. In the event of a fault, it is important to trace and resolve it as quickly as possible.

Conscia has an extensive Network Operations Center (NOC) where qualified engineers monitor large and complex company networks. The NOC uses various systems to manage networks remotely and extremely securely.

We also have our ‘Secure SD-WAN as a Service‘ where we combine the best of security and connectivity in a single managed service to deliver a great user experience, compliance, and agility for our customers.

More about Managed Network Service

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