Our experienced consultants secure your network throughout the entire lifecycle

System design

Every business and industry have different requirements and expectations, and every existing environment is the result of years-long development and adaptation. Therefore, designing a new and long-term system rests on a multidimensional analysis of the existing system and future requirements.

During this important first phase, we partner with the customer to analyse the current situation and define wishes, goals, and opportunities for improvement to ensure alignment between the desired requirements and the project scope. Once this is in place, we can create the ideal architectural and detailed designs that meet functional and business needs.

Implementation

We bring the solution to life in the implementation phase by installing the hardware and software of choice to match the requirements and goals. We also ensure that the proper licenses are in place and integrated. Once implemented, we undertake thorough system performance tests and offer employee training to ensure smooth and positive adoption of the new solution.

Service, support, and operations

We aim for a long-term strategic relationship with our customers and don’t walk out on them after delivery. When a solution is implemented, we help you secure your network throughout the entire lifecycle and ensure it runs and performs as expected.

We also offer education and training and see it as an important element of a successful roll-out. We make sure our customers get all the knowledge and human resources needed. Still, we often see the newly trained staff lack the experience to operate a newly implemented solution successfully.

Conscia, therefore, offers different levels of service and support, ranging from basic service & support to consulting-as-a-service, to a complete operational management (NOC) setup, where Conscia takes full responsibility for the operation and optimization of the customer’s ICT environment.

This saves our customers from hiring additional highly qualified staff and allows them to let their current skilled internal resources solve other internal challenges.

Conscia Network Services – your strongest asset throughout the entire lifecycle

In larger networks with hundreds, even thousands, of network units, asset management and administration of serial numbers are very comprehensive tasks. To make it easier for our customers, a natural part of Conscia Network Services is the management of product lifecycles and access to our award-winning, unique service portal.

Conscia Service Portal is our online asset management platform. Automation and scanning of the network provide our customers with a complete overview of all units in their network, each registered by serial number, service level, address details, end-of-X, PSIRT announcements, and other relevant information for lifecycle management. The portal can also easily be set up to report incidents in the network to Conscia.

Conscia Service Portal gives our customers complete control of their network and the ability to look into the future, making it an excellent tool for budget planning and avoiding inconvenient and expensive surprises.