Conscious of our
responsibility to use our influence to change the world for the better
Innovating for a sustainable IT infrastructure
Our business is rooted in our values, one of which is to “Embrace Sustainable Change.” By this, we mean we:
- are conscious of our responsibility to use our influence to change the world for the better.
- encourage sustainability from the beginning of a project all the way to the finish line.
- inspire each other to lead the way and embrace change.
Sustainable futures through digital infrastructure
At Conscia, sustainability and technology go hand in hand. We secure and operate mission-critical digital infrastructure for organisations across Europe, ensuring that essential services remain resilient and communities continue to thrive. By combining global expertise with local insight, we help customers safeguard their operations, grow their businesses, and deliver services people rely on.
As digitalisation accelerates, the environmental impact of our industry cannot be ignored – emissions from the sector are expected to rise significantly in the coming years. This makes our role even more vital: enabling progress without compromising sustainability. Through initiatives like energy-efficient solutions, circular hardware practices, and robust cybersecurity, we aim to reduce climate impact while keeping critical infrastructure secure and reliable.
Member of the UN Global Compact
Conscia always strives to comply with applicable legislation and is a member of the UN Global Compact. Conscia has developed policies for the ethical conduct of the business and continuously aims to improve its performance within all four areas of the Global Compact – Environment, Ethics, Human Rights, and Labour Rights.
Materiality and sustainability objectives
Conscia’s first double materiality assessment was conducted in 2024 to identify the most important sustainability topics to address in our journey forward. Nine topics were deemed material for Conscia:
Responsible supply chain management and value chain workers
- GHG emissions
- Circularity and product lifecycle management
- Employee working conditions, incl. talent attraction & retention
- Employee health and well-being
- Employee diversity, equity, and inclusion
- Employee training and development, incl. certifications
- Business ethics, incl. anti-corruption, –bribery, and -trust
- Data privacy, incl. AI
- Responsible supply chain management and value chain workers
These findings will shape Conscia’s sustainability goals, targets, and commitments for the upcoming years.
Sustainability objectives
Conscia remains committed to advancing its ESG performance in three core areas:
- Environmental Responsibility: Continuously reducing our environmental impact and supporting customers in minimising theirs through sustainable IT solutions.
- Social Engagement: Investing in diverse IT talent and education to expand digital skills, applying our expertise to benefit broader society.
- Governance: Ensuring that our business decisions align with good governance practices and uphold our ESG commitments.
Environmental responsibility
As a dedicated IT infrastructure player specialising in network, cybersecurity, and cloud services, Conscia’s primary environmental impact arises from our value chain, rather than from direct operations. As we do not manufacture any physical products, the most significant source of greenhouse gas (GHG) emissions in our own operations (Scope 1) is company-owned vehicles. Scope 2 emissions are from electricity consumption and heating of our offices. Scope 3 emissions mainly derive from the manufacturing of hardware and customers’ daily use of the products we sell.
Guided by our double materiality assessment, we are committed to minimising our greenhouse gas (GHG) emissions, advancing product lifecycle management, and integrating circularity into our processes.
Scope 1 and scope 2 amounted to 655 and 954 (market-based) metric tons of CO2e covering Conscia’s headquarters and all subsidiaries, excluding Open Line. Within scope 3, CO2e emissions amounted to 111,662 metric tons, with category 11 from scope 3 “Use of sold products” accounting for 51% of total scope 3 emissions and representing the customers’ use of hardware, solutions and services we provide.
The responsible sourcing and disposal of electronic equipment is of special concern to Conscia, and appropriate policies for the handling of electronic waste and take-back schemes are in place. We are collaborating closely with our main supplier to facilitate that our customers use the Cisco Takeback and Reuse Program. This makes it simple, secure, and sustainable to return end-of-use gear, no matter where the equipment is located or who the manufacturer is. This supports Conscia’s vision of a circular economy.
Social engagement
Our success depends on our employees being trusted advisors to our customers. Thus, it is key for Conscia to attract the best people in the industry and keep them at the forefront of digital innovation through development and networking. Our social responsibility efforts encompass employee well-being, talent development, and the cultivation of a diverse, inclusive work culture. Sharing our expert knowledge and competencies with customers will also benefit the community and society at large.
In 2024/25, Conscia reached an average employee eNPS of 66 on a scale of 1 to 100. With an increase of 9 points compared to 2023/24, the new score exceeds our internal target score of 60 and remains in the industry’s top 10%.
Conscia invests in IT talent and education to unfold digital capabilities. The company has engagements with schools and universities to develop digital skills throughout society and across businesses. Different student programs are established to match local needs and engagements.
Governance
Our commitment to good corporate governance is a prerequisite for being a valued partner to our customers and a trusted actor in society. We focus our governance practices on maintaining ethical business conduct in all the countries in which we operate with a high focus on data privacy and cybersecurity. Our commitment to responsible business practices is a critical component of our ESG ambitions to continue to be a trusted partner to our customers and a trusted actor in society.
Conscia has established a governance and corporate compliance program covering anti-bribery, competition, data protection, and trade sanctions.
In 2024/25, no corruption, human rights or any anti-bribery incidents were registered.