Turn Observability into performance
Observability only matters when it improves your business performance. We help you connect
the dots so both technology and people thrive.
Value comes from how you use your tools – not just from having them
Organisations often invest heavily in observability platforms yet still struggle to get the outcomes they expect. The issue rarely lies in the technology itself, but in how the tools are configured, operated, and adopted across the organisation.
Observability solutions – whether basic or advanced – only deliver value when they are properly implemented, continuously maintained, and actively used to guide decisions. That requires expertise, structure, and ongoing optimisation.
With Managed Observability, your platform becomes a living part of your operations: improving stability, reducing incidents, and creating a smoother experience for both IT teams and end-users.
The impact of Managed Observability
Managed Observability gives you clarity you can actually use. It keeps systems stable, helps teams stay focused, and turns your observability setup into a driver of real performance.
Faster ROI on your existing investments
Most organisations only use a fraction of what their Observability platform can actually deliver. With a managed service, Conscia ensures that your chosen platform is configured correctly, tuned continuously, and aligned to your operational goals. This turns unused features into real outcomes, shortens time to value, and ensures you get measurable impact long before renewal cycles.
Reduced operational fatigue and fewer skill gaps
Modern Observability demands time, knowledge, and focus. Many teams are already stretched. By offloading maintenance, tuning, alert strategy, and data optimisation to specialists, your teams regain time, reduce noise, and avoid the constant firefighting that drains productivity. This lets them focus on engineering, delivery, and innovation instead of tool operations, while Conscia manages your observability platform.
Stronger vendor relationships and better commercial results
Vendors innovate quickly, and customers often struggle to keep up with new features, pricing changes, and roadmap impacts. With Managed Observability, you get a partner who understands the vendor landscape, negotiates clearly, and ensures your setup uses the platform efficiently. The result is lower risk, higher platform quality, and better commercial outcomes.
Continuous improvement backed by expert advisory
Observability is not a project; it is a practice. Your business evolves, systems change, and teams grow. Our advisory framework ensures the platform evolves with you. We help you prioritise improvements, refine governance, and mature your operating model in a structured way so each quarter brings new progress, fewer surprises, and stronger resilience.
Freedom to stay vendor agnostic while maximising outcomes
Choosing a platform is important, but choosing how you work with it is even more critical. Because we work across Dynatrace, Grafana, Datadog, Splunk, Riverbed, and open observability technologies, we help you make decisions based on value, not vendor pressure. You keep flexibility, avoid tool sprawl, and achieve clarity across environments without locking your future to a single technology.
Breaking down the impact
Every team experiences observability differently. Here’s how Managed Observability supports each of them.
IT Operations
With Managed Observability, IT Operations typically
- catch 50% of incidents before they escalate.
- resolve most recurring issues automatically.
- remove monitoring gaps and deliver answers at scale.
- fix root causes instead of symptoms.
Development
With Managed Observability, Development typically
- increase the quality of the code released into production
- reduce deployment lead time
- shorten mean time to recovery
- contextualize and visualize the work in progress
Management
With Managed Observability, Management typically
- understands the business and customers through live dashboards
- aligns IT with business goals and priorities
- obtains a real-time overview of digital value chains
- helps ensure compliance with IT regulations such as DORA and NIS2
Application Owners
With Managed Observability, Application Owners typically
- bring new functionality to market faster
- gain real-time insight into the performance of all business applications
- remediate issues affecting the end user automatically
- solve the source of problems rather than the symptoms
Managed Observability in Action
See how ATG turned observability into real performance in a complex, high-stakes environment.
Observability from Conscia in numbers
On average, customers with a Managed Observability Service from Conscia achieve the following operational outcomes:
90%
Reduced downtime
60%
Reduction in MTTR
42%
Proactive incident detection
People who’ve tried it
Working with Conscia and their services gives us expertise that is invaluable. They sit with us in our meetings as a part of our team and we can share ideas together and they can provide insights from experiences that we do not have otherwise. We also like that they are tool agnostic and by working with them we do not put all our eggs in one basket. If we want, we can explore different technologies in a safe way from their knowledge. The transparency and honesty in our relationship is super valuable and key to our success together with the vendor.
Thomas Mårdh
Technical Product Owner ATG
With Conscia’s help, we can now isolate and evaluate individual transactions down to particular lines of code on specific servers and better understand where performance issues might be. It’s a more data-driven, fact-based approach to managing complex systems, supporting a continuously good customer experience.
Anders Damkjær Møller
Incident and Problem Manager, Velliv
We improved the end-user experience and increased our security posture using proactive support.
Magnus Mühlenbock
Head of Core IT, Tietoevry
Ready to bring clarity to your decisions?
Our Observability experts are ready when you are.
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for a secure future
Expertly designed networking, cybersecurity, and cloud solutions to keep
your business secure, connected, and future-ready.
Cybersecurity
We embed security into every layer of your infrastructure, blocking threats before they disrupt, so you can stay focused on your business.
Networking
We design and manage robust, reliable networks that scale with you, from first rollout to everyday performance.
Hybrid cloud
We combine on-premises and cloud infrastructure into a secure, scalable environment – tailored to your needs today and ready for whatever comes next.